Our Philosophy

Since things first got started in 1996 a lot has changed with the internet and the opportunity online as well as with our team, the way we do things, and the services we offer. Over this time, though, we have come to realise several key aspects to Catalyst which form the philosphy behind everything we do. The following points, in no particular order, give a glimpse into who we are and why we do what we do.


We do what we do, because we love what we do, it's our passion. We'll handle the online stuff, so you can focus on your your business and your passion.

Continuous Improvement

We continuously focus on doing better work this week, than we did last week. We're always looking at ways we can improve in all areas of our business, and very much welcome feedback from our clients. 

Patient Friendly Support

We want to support you and provide patient friendly support, because we know using technology can be tricky until you get familiar with it. Clients often call and say things like "sorry to bother you again, but I've forgetten how to do xyz" - that's totally ok, we understand. We deal with website technology every day so we know it back-to-front, and it's a pleasure to have the opportunity to share what we know and help our clients to use their websites (and even learn some new ourselves when you pull out a really curly question!).

Talented Professionals

We connect with talented professionals to get you the best support in whatever area you need online from iphone apps to social media to copywriting and top results in Google. We won't pretend that we can do everything, but we'll find someone that can help you out so you're not left wondering where to look. We've been operating for almost 20 years, so have many connections with professionals across many fields to be able to connect with the best people to get you results.

Your Clever Ideas + Ours

We're always keen to hear our clients clever ideas and excited to come up with new ways to make things happen online. It might seem like websites all have the same components and similar functions, but every business has it's unique aspects and we love to create websites that tie in perfectly with how you do business to provide the best experience for your customers that sets you apart from your competitors.

Local Support, QLD Talent

We have a distributed team, so we can support at the local level, but also make use of the best skills in Queensland by connecting with talented people around the state. 

Good Value

We won't use tricky sales tactics to try to convince clients to buy a particular service or package that may not suit their needs, we just offer good value options, and give honest advice so customers can make an informed decision. Our aim is to create long term loyal customers - if we look after you and help your business, then you'll keep working with us which helps our business. 

Contactable and Connected

We use technology to make connecting with any of our team easy - call 1300 881 424 or send an email and you can connect with anyone of the team. The cloud based systems we use allow us to share files, track projects, send quotes, respond to emails, live text chat and even answer the phone from wherever we are so the team is always connected.